The Makings of a Veterinary Clinic

 "Find a job you love and you'll never work a day in your life. " - Confucius

This is such a deep, powerful quote.  Coming to work with a cheerful heart helps you to support your clients, heal your patients, and gives you the drive to learn everyday.  Making a successful clinic is like a recipe; you start with the basic concept, you tweak and always strive to get it a little better, you take others' ideas to improve it, and you share it with many.

Your first ingredient is the staff.  That correct mix of veterinarians and support staff makes you efficient and strong.  These people must know their stuff, constantly work to know more, and care about the people and pets they serve.  They must respect each other, support their clients, demonstrate compassion, and be able to communicate with various people.

Your second is to add pets.  These are the cuddly little well and sick creatures that we become attached to.  We watch the little puppies and kitties come in as babies and help them until their last days with us.  They teach us so many things; don't move so quickly, sometimes just a scratch behind the ears will make me happy, I hurt and I need help, I love you and I'm so glad you're here.  Listening to their genuine little hearts keeps us all working a little harder.  

Your third ingredient is the client.  Without their trust in us to help we have no business.  We become so close to our clients.  We celebrate their joys, and grieve their sorrows.  We watch their human and pet families grow and change through the years.  We really get to know our clients' preferences, needs, personalities, and how to individualize care to them.  

Lastly, season with a generous sprinkling of good diagnostics, equipment, and products.  Stir, serve, repeat as necessary.  No fat or calories in our recipe.  Just wholesome, heartfelt service.  Feel free to pass this recipe on to your friends.

chris